Get Answers to Your Most Common Questions
1 What is your cancellation policy?
Cancellations are free of charge if made at least 3 days prior to arrival. Cancellations made within 3 days of arrival will incur a charge for the first night’s stay. No-shows will be charged the full amount of the reservation.
2 Is breakfast included in the room rate?
Yes, our top-rated breakfast is included in the room rate.
3 How far is the hotel from the beach?
Nayel Hotel is just a 5-minute walk from the beautiful beach in Durres.
4 Does this hotel accept credit cards?
Yes, we accept major credit cards including Visa, MasterCard, and American Express.
5 What time is check-in and check-out?
Check-in is from 2:00 PM, and check-out is by 11:00 AM. If you need early check-in or late check-out, please contact us in advance and we’ll do our best to accommodate your request.
6 Is Wi-Fi available at the hotel?
Yes, we offer complimentary high-speed Wi-Fi throughout the hotel.
7 Is there parking available?
Yes, we offer free on-site parking for our guests.
8 Do you provide airport transfer services?
Yes, we can help you organize transfers to and from Tirana International Airport for a hassle-free journey.
9 Do you have family rooms?
Yes, we offer family-friendly rooms with extra space for a comfortable stay.
10 Can I bring my pet?
Unfortunately, pets are not allowed at Nayel Hotel.
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Perfect Location for
a Relaxing Vacation
Our reception team is available 24/7 to answer your questions, make reservations and ensure your stay is perfect.
We are proud to have a high level of guest satisfaction, demonstrating our commitment service excellence.
Kinsley’s Luxury Hotel in New York has been awarded 5 stars for its first-class service, luxury facilities and exceptional location.